terms and conditions

Terms and Conditions

These Terms and Conditions govern the provision of canine massage and herbal self-selection services by Paws & Herbs Natural Balance. By booking an appointment, you agree to the following:

Canine Massage

1. Eligibility for Treatment
   • Prior to any canine massage session, a signed veterinary consent form is required. This ensures the dog’s suitability for treatment.
   • It is the owner’s responsibility to ensure their dog is physically and emotionally suitable for massage therapy.

1. Disclosure of Health Conditions
   • Any known injuries, medical conditions, or surgeries must be disclosed prior to the appointment.
   • If undisclosed injuries or conditions are identified at the time of appointment or during the session, the therapist reserves the right to terminate the session without refund.

1. Dangerous Dogs and Banned Breeds
   • Dogs classified as dangerous or belonging to banned breeds must be disclosed       during booking.
   • The therapist reserves the right to refuse treatment if the dog presents a risk to safety. Owners may be required to provide additional safety measures, such as a muzzle.

1. Payment Terms
   • Payment is due in full at the time of the appointment. Accepted payment methods include cash, PayPal, card and bank transfer.
   • No  refunds will be issued for sessions terminated due to non-disclosure of injuries or safety concerns.

1. Session Conduct
   • Dogs must be clean and well-groomed prior to the session.
   • Owners must remain present during the session unless otherwise agreed upon.

1. Limitations of Liability
   • Canine massage is not a substitute for veterinary care. The therapist does not diagnose, prescribe, or treat specific medical conditions.
   • The owner assumes all responsibility for their dog’s behaviour during the session.

Herbal Self-Selection

1. Veterinary Approval
   • Prior to participation in herbal self-selection, the owner must provide a signed veterinary consent form confirming the dog, cat or horse's suitability for this practice.

1. Owner Responsibility
   • Owners are responsible for monitoring their pet's responses to offered herbs during the session. 
   • It is the owner’s responsibility to disclose any allergies, sensitivities, or ongoing medical treatments prior to the session.

1. Session Conduct
   • The herbal self-selection process will be conducted in a calm and controlled environment to ensure the safety of the pet and the practitioner.
   • Horses will have the session conducted at their own stable, the owner is responsible for the behaviour of the horse during the session
   • Owners must ensure their dog is not aggressive or a danger to others. Dangerous dogs or banned breeds must be disclosed prior to booking.

1. Payment Terms
   • Payment is due in full at the time of the appointment. Accepted payment methods include cash, PayPal, card and bank transfer.

1. Limitations of Liability
   • Herbal self-selection is not a substitute for veterinary care. The practitioner does not diagnose, prescribe, or treat specific medical conditions.
   • The owner assumes all responsibility for their pet’s behaviour and responses during the session.

1. Safety and Suitability
   • If the pet displays aggressive behaviour or signs of distress, the practitioner reserves the right to terminate the session without refund.

By booking an appointment, you confirm that you have read, understood, and agreed to these Terms and Conditions. For further information, please contact info@pawsandherbs.co.uk.